Shipping & Return Policies
All orders are shipped via USPS or UPS and should arrive within 3-6 business days. We ship within one business day of purchase. Orders placed after 8pm EST, over the weekend, or on holidays will be shipped within 1-2 business days.
PLEASE NOTE: USPS/UPS does not guarantee transit times. On occasion it may take slightly longer for your package to arrive. This is typically due to routing errors or congestion during the holiday season.
You will receive an email when your order has been shipped so you can check your package as it makes its way to you. Please note it may take 24-48 hours for the tracking number to work.
We ship anywhere in the US including Hawaii, Alaska, and APOs for military families.
International customers are responsible for all import duties, customs, and local taxes charged by your country. Your order should arrive within 7-21 business days. Packages are not insured.
*Please note - order totals will be listed in the US Dollar. Your credit card company will change to the total to your country's currency. Some credit cards charge additional fees to do that. We are not responsible for additional fees you may incur*
Please note, once we have dropped your package off at USPS/UPS, we are no longer responsible for your package. If you have any questions once your package has been dropped off, please contact USPS at www.usps.com or call 1-800-ASK-USPS or if your item was shipped UPS you can contact them at www.ups.com.
Additionally, we are not responsible for packages that have been marked "delivered" by the USPS/UPS. Please be sure you are always shipping to a secure location.
RETURNSDue to the nature of us closing down our Boutique as of July 24, 2020 - All sales are FINAL. We will not be accepting any returns or doing any exchanges for any reason. If you have any questions about an order or a product, please email us at: StellaLewBoutique@gmail.com